Object and Applicability
These Terms and Conditions govern the use of the website www.cercadesinghouse.com
The application of these Terms and Conditions is the responsibility of Origens Lendárias, S.A and Cerca Design House with registered office at Largo da Praça, nº1, Chãos
6230-171 Fundão, Portugal, legal person no. 510.090.494, with registered office at Largo da Praça, no. 1, Donas, Chãos, parish of Fundão, Valverde, Donas, A. Joanes, A. Nova Cabo, Municipality of Fundão.
Use of the Site automatically confers the status of User and implies full and unreserved acceptance of all the provisions included in the Terms and Conditions, in the version in force at the time you access the Site. If you do not fully accept any of the conditions established, you should not access or use our Site, and you may communicate through alternative means, in person, by telephone or email address.
If you accept the conditions and terms of use, by consulting, using or downloading the content of the Site, you agree to respect the conditions set out in this document.
Users can use the site without registering. However, some of the Site’s functionalities may be dependent on registration and may improve your browsing experience.
Using the website
These terms and conditions apply to users who wish to make use of our services made available through this medium or through any of our online communication channels, and they accept them.
The user undertakes to use this web only to make legally valid inquiries and reservation requests, expressly authorizing Origens Lendárias, S.A and Cerca Design House to cancel such reservations if it detects that they are or may be fraudulent acts, data or information in the use of the service, a fact that will be immediately reported to the competent authorities.
In order to obtain more information on prices, conditions and availability of accommodation and other services, the user must fill in the appropriate form available for this purpose, indicating the following personal data, which they agree will be obtained and processed – name, telephone number and e-mail address.
Other information may be requested and/or provided which is essential to the service purchased by the user due to its specific nature, and which, if not accepted by the user, the user must contact by alternative means other than using our website.
Content and Intellectual Property
You can find information about our services on our website.
We always try to ensure that all the information on the website is complete, up-to-date and correct.
We reserve the right to change, add and delete information on our website at any time without prior notice.
All content on the website, including, but not limited to, icons, images, brands, text, photographs and features on the website are protected by intellectual property rights and personality rights.
The aforementioned contents subject to copyright, industrial property, domain names and/or personality rights are the exclusive property of Origens Lendárias, S.A and Cerca Design House or even of third parties who have previously authorized their use on our website.ite.
From the moment you access and browse our website, you agree and undertake not to publicly disclose any of its content, nor to copy, alter or reproduce in any way the content to which you have had access, without the necessary and obligatory prior authorization.
In the event of non-compliance with the aforementioned commitment, the user will be required to notify the competent authorities of this fact, in order to determine any civil or criminal liability, as well as the immediate destruction of any and all reproductions or copies made of works, images or any other information by the user, who will be obliged to provide proof of such destruction.
Furthermore, whenever the user becomes aware of any abusive use of the site and its contents, you agree to immediately notify the owner of the rights over such contents of such facts to the contacts below.
Data Processing and Protection
The processing of personal data is the responsibility of Origens Lendárias, S.A and Cerca Design House, and complies with the General Data Protection Regulation (Regulation (EU) 2016/679) and Law no. 58/2019, of August 8.
The data collected by subscribing to the contact form is used to subscribe to the newsletter and may be passed on to subcontractors for this purpose, and will always be processed in accordance with our Privacy Policy.
All data is processed in accordance with our Privacy PolicyAll measures and respect for the legislation in force are undertaken in order to preserve the security and protection of all personal data for which you are responsible.
The data subject has the right to a certain type of recourse in relation to the data provided, namely:
- Right to request access;
- Right to rectification of correct, incomplete or outdated information;
- Right to erasure, in the situations expressly provided for in Article 17 of the GDPR;
- Right to limit the processing of the data provided;
- Right to portability of your data, under the terms of Article 18 of the GDPR;
- Right to withdraw consent when the processing has such a legal basis, under the terms of our Privacy Policy
For further information on your rights or to exercise any of your rights, please send a communication to the following email address: info@cercadesinghouse.com
In order to report the situation in question, you must first describe the problem you are experiencing and what you want; then select the right you wish to exercise and, finally, enter your first and last name and the e-mail address you use and have used in all the services you have maintained with us and on our website.
Requests to exercise rights are carefully handled and may be refused for non-compliance with legal requirements without ever compromising the right to a response within a maximum of one month.
You also have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your residence, if you consider that the collection and use of your personal data infringes this Privacy Policy or the applicable legislation, in accordance with the provisions of the GDPR.
Applicable Jurisdiction and the Safeguard Clause
The conditions of operation and use of this site are governed exclusively by Portuguese law, and the competent court for resolving any disputes is the District Court of Castelo Branco – Fundão, expressly waiving any other.
In the event that any or all of the provisions of these Terms and Conditions are deemed partially or totally invalid, unlawful or ineffective by a competent authority, said provisions shall be deemed null and void, and the remaining provisions shall remain valid and shall be complied with in accordance with the law.
We would also like to inform you that we are always available to find solutions for our customers and users, and that we try to resolve any complaints by mutual agreement before any judicial or alternative dispute resolution means.
Right of Free Resolution
The subscription to any service promoted and available on our website is subject to the exercise of the right of withdrawal within the legal period of 14 days, with the due exceptions provided for in article 17, paragraph 1, letter a) of Decree-Law no. 24/2014, of February 14.
Alternative Dispute Resolution
In compliance with the provisions of Law no. 144/2015 of September 8, we inform our users that any dispute between us and a consumer, in the course of the acquisition of any service, is covered by the Alternative Dispute Resolution mechanisms governed by the aforementioned Law no. 144/2015 of September 8.
There are currently nine Alternative Dispute Resolution bodies, which can be found according to their functional and regional competencies on the website https://www.consumidor.gov.pt/ which should be consulted for further information.
Contact
For any contact regarding these terms and conditions, these are the contacts available:
E-mail: info@cercadesignhouse.com
Telephone contact: +351 275759060
Complaints
If you wish to submit a complaint, please send it to the following address info@cercadesignhouse.com
All complaints will be duly addressed and responded to within a maximum of 15 working days.
We reserve the right to change our Privacy Policy, Cookies Policy and Terms and Conditions at any time, so we advise you to visit this address regularly.
In this way, and in view of all the information provided, we consider that users are aware of, agree with and have given their consent to these policies when browsing at https://www.cercadesinghouse.com
