Cerca Design House is aware of the importance of maintaining sustainable tourism development, and taking on board the principles specifically adopted in the World Charter for Sustainable Tourism, the unit is committed to sustainable management. We know that with sustainable and responsible practices we can reduce the environmental impact of our activity and truly make a difference, which is why we base all our policies and values on this.
Mission
Offering a quality service, which translates into proximity to our guests, the friendliness and hospitality of our staff, as well as the use of excellent products.
To promote the central region, Fundão in particular, as an appealing destination for those looking for a place where nature and well-being are in harmony. Always respecting the principles of sustainability, i.e. preserving the environment, fostering interaction between our guests and the local community, showcasing the traditions, culture and history of Fundão and its surroundings.
Vision
Our vision is to provide our guests with excellent service.
As a benchmark of excellence in the provision of hotel services, we want to boost tourism in the central area and grow in a consolidated way, with added value proposals.
Values
The values we live by are as follows:
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Focus on the client:
- Adaptation of all procedures and implementation of measures to guarantee their health and safety; - Guest satisfaction
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Quality:
- Proximity to our guests;
- Friendliness and hospitality of our staff;
- Use of excellent products; - Commitment
- Innovation
- Ethics
- Social and Environmental Responsibility
- Sustained growth
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Valuing human resources and professionalism:
- Employees who are motivated, trained and involved in the operation; - Valuing the community and local and regional heritage
- Excellence
This Responsible Tourism Policy will be updated whenever circumstances require, adopting and publishing new sustainability objectives in both cases.
